Good question! Faxing persists in healthcare because it’s universal, reliable, and doesn’t require both parties to have the same email encryption systems. For many hospitals, faxing is the “common language” that ensures communication works across different platforms and providers.
The key is making sure it’s HIPAA compliant so that privacy isn’t compromised. Digital faxing brings the best of both worlds — the familiarity of fax with the safety of encryption. For a full explanation of why faxing is still alive and relevant, check out
https://digital-built-britain.com/ where this topic is covered in depth.